This article provides instructions for logging in and managing a Communicate XI (CXI) account. It covers setting up a user account, navigating the dashboard, resetting passwords, and accessing support. The guide includes step-by-step instructions with accompanying screenshots to help users get started with their CXI account and troubleshoot common issues. Logging in and working with […]
Category: Communicate XI
The Call To Action (CTA) Button
The article explains the Call to Action (CTA) button feature in Tivian Communicate XI. It describes how to set up default and custom CTA buttons, their purpose in encouraging employee engagement, and how to analyze their effectiveness using the platform’s analytics tools. The article also provides step-by-step instructions for creating and customizing CTA buttons within […]
Create an Email
This article provides a comprehensive guide on creating and managing email communications using Tivian Communicate XI (CXI). It covers the process of creating an email, including setting up the message, configuring properties, and adding content. The article also explains how to test emails, create email signatures, choose layout options, and set up delivery methods (manual […]
Create a Poster
This article explains how to create and use posters in Tivian Communicate XI (CXI). Posters are a tool for reaching employees in the workplace, especially those without regular computer access. The article covers creating a poster, customizing its properties, printing, and tracking its performance. It also details various poster templates available and how to access […]
Create a Postcard
Tivian Communicate XI (CXI) allows users to create and distribute postcards as part of their employee communication strategy. These postcards can be printed and mailed to employees’ homes or distributed at the workplace. The article provides a step-by-step guide on creating postcards, including setting preferences, linking to content, and customizing the message. It also covers […]
Create a Text Message
This article explains how to create and send text messages using Tivian Communicate XI (CXI) for Communicate Journeys. It covers the process of scheduling a text message, setting up personalized greetings, testing the message, and tracking its performance. The article also discusses important considerations such as obtaining employee consent, character limits, and the ability for […]
Update a Web Banner
This article explains how to use and update web banners in Tivian Communicate XI (CXI). Web banners are embeddable elements for company intranet pages that can be easily updated with new messages and destination links. The article covers the process of updating an existing web banner, including selecting the banner, setting preferences, and filling out […]
Create a Trackable Asset Link
Trackable asset links are a feature in Tivian Communicate XI (CXI) that allow users to create and monitor custom web links, text keywords, and QR codes. These links can direct viewers to CXI content or external URLs, and their performance can be tracked in the Analytics section. Trackable assets are useful for integrating communications across […]
Create a Task
This article explains how to create a task in Tivian Communicate XI (CXI) for managing communication campaigns. Tasks are to-do items visible only to the creator and administrators, helping to organize events and set reminders. The process involves selecting ‘Task’ from the ‘Add New’ options in the Campaign section, then filling out details such as […]
Glossary
This article provides a comprehensive glossary of terms and concepts related to Tivian Communicate XI (CXI), a change communication software. It covers various aspects of the platform, including campaign management, audience targeting, content creation, analytics, and integrations. The glossary is organized alphabetically and includes definitions for key features, tools, and processes within CXI, making it […]