Smileys as an answer scale? We show you how it works!

Especially for the measurement of satisfaction, smileys are frequently used as a response scale. Stylized faces are also commonly used as a rating scale in diagnostic surveys for children and adults. In this short tutorial we will show you how to use smileys in EFS Survey. Easy way: Just use the question type “Single response […]

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Speeding up the survey creation with depot questions

If a question is used more often in your questionnaire, you can define a depot question. In progress of creating the questionnaire it’s possible to reference it at all appropriate pages.  Later on it is not necessary to edit each of the questions individually if you have to change these frequently recurring questions. Please note […]

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What you need to know about scales questions

Using rating scale questions There is not evidence to suggest that one rating scale model is better than another. Whether you prefer a 5-point scale to a 7-point scale should make no difference. It is, however, recommended that the scale starts with the least attractive answer and ends with the most attractive answer – in […]

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Which question type is right for your survey

Selecting question types We usually talk about three main types of questions, where in most surveys it would be sensible to use a combination of these:  Forming the Questions A poorly formed survey can make drawing valid data and conclusions difficult. Below we look at the elements that are important to bear in mind when […]

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What you should keep in mind when you plan your survey

Planning a schedule Before sending a survey your first imperative is planning a schedule for getting the results in at the right time.  In the schedule you should set aside time for: From previous experience we see that far too little time is spent on clarifying what you actually want answered from the survey, and […]

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What you need to know about distributing your survey

Optimal times for sending out invitations Make an assessment of when would be best for your target group to receive the invitation. Regardless, it is recommended that you do not announce/invite before lunch on Mondays and/or after lunch on Fridays. On Mondays there is the risk of the email invitation to participate being drowned in […]

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Language-dependent graphics

With multilingual projects, it can happen that graphics in questions vary depending on the language. This can quickly become confusing when translating. How can this be solved simply and clearly? Tested with version EFS Winter 2018 = 18.4 / EFS_18.4_0149

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Don’t miss these 9 important tips for creating a survey

Before you start creating your survey, you should make sure that no participants are excluded from taking the online survey for technical reasons. Therefore, the technical requirements should be based on the lower level of possibilities in the target group (amount of data to be transmitted, use of graphics, use of programming techniques and languages). […]

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These things must be included in your survey report

Executive Summary The report you draw up should first explain the most important results, and later come back to it and underpin the conclusions with a broader analysis. First capture attention, then give an overview and eventually understanding is created. Findings In the analysis of the results, you will hopefully come up with interesting conclusions, […]

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