Category: Questionnaire

Planning a schedule Before sending a survey your first imperative is planning a schedule for getting the results in at the right time.  In the schedule you should set aside time for: From previous experience we see that far too little time is spent on clarifying what you actually want answered from the survey, and […]

You can to calculate the time spent on a certain page with the help of the relative time stamp:  Example: rtsxxxx1 = 6 and rtsxxxx2 = 27, i. the subject was on the page for 21 seconds.

Optimal times for sending out invitations Make an assessment of when would be best for your target group to receive the invitation. Regardless, it is recommended that you do not announce/invite before lunch on Mondays and/or after lunch on Fridays. On Mondays there is the risk of the email invitation to participate being drowned in […]

With multilingual projects, it can happen that graphics in questions vary depending on the language. This can quickly become confusing when translating. How can this be solved simply and clearly? Tested with version EFS Winter 2018 = 18.4 / EFS_18.4_0149

Before you start creating your survey, you should make sure that no participants are excluded from taking the online survey for technical reasons. Therefore, the technical requirements should be based on the lower level of possibilities in the target group (amount of data to be transmitted, use of graphics, use of programming techniques and languages). […]

Executive Summary The report you draw up should first explain the most important results, and later come back to it and underpin the conclusions with a broader analysis. First capture attention, then give an overview and eventually understanding is created. Findings In the analysis of the results, you will hopefully come up with interesting conclusions, […]

Length of questionnaire The survey’s purpose and target group have a great deal to say for how long the survey can and should be. If the target group does not have a strong relationship with your organization and/or the purpose of the survey (for example, pop-up surveys on a website), you cannot expect a great […]

Selections of respondents Those answering the survey are called respondents. They are selected from a so-called “population”, such as all the company’s customers. If you don’t plan to invite everyone in the population to participate in the survey, you have to select a sample from the population. By selecting as random a sample as possible […]

Visual design of the survey – layout and logo You are welcome to use a background to give the survey a better look. Using a background makes the survey look more inviting and presents a professional image. The visual look of the survey may by all means resemble the visual profile of your organization. This together […]