This article explains how to create and use posters in Tivian Communicate XI (CXI). Posters are a tool for reaching employees in the workplace, especially those without regular computer access. The article covers creating a poster, customizing its properties, printing, and tracking its performance. It also details various poster templates available and how to access analytics for poster effectiveness.

Note: You must be added to the Communicate Journey team and hold the permission status of Owner or Editor to create new messages. Read more about team access and permissions here.

About posters

Tivian Communicate XI (CXI) can generate a poster you can print and post in the workplace. Employees are taken to the Communicate Journey experience by accessing the unique web link, texting a keyword, or using a QR code with their smartphone.

Posters can serve to reinforce messages you’ve already sent out as emails, or as a primary way to reach employees who may not use computers in their workplace. They are a great way to increase awareness of time-sensitive programs and initiatives.

Create a poster

1. From the Campaign section, click on Add New.
2. A pop-up window will appear.
3. Select Poster from the Type options to the left, and click Create.

4. A new blank poster entry will appear in the timeline and will automatically open to the Properties tab. Adjust the following preferences around your message to suit your needs:

• Date: Select the date when the posters will be posted.
• Reminder: Set a date you’d like the system to email you a reminder about this message. This is useful if you have to print them ahead of time. The reminder default is 2 days before the designated delivery date.
• Destination: This is what your poster’s text keyword, QR code, and Short-URL will be linked to. Usually a piece of content in the Experience section of that Communicate Journey.
  • The image that serves as the thumbnail in the content experience will serve as the image for your poster.
  • If you choose not to link to content within the experience but choose an outside link, you will be prompted to upload an image.

5. Then, click on the Notes button and fill out the following fields:
   • Message Title: This is the title you will see in your campaign overview, as well as what will appear in the Analytics section for tracking purposes. Name it after the message or the content experience you are communicating about. Only visible to team members.
   • Notes: A place to give additional context for the asset. These notes are only visible to team members. Other team members may view the notes in the Communicate Planner section.

6. At the bottom of the entry, click on the Edit pencil, then fill out your message fields:
   • Subject: This will be formatted as your poster’s headline.
   • Message: This is your poster message body text.
   • Call to Action: This is the text that will appear above the link information in the poster.

7. Click the View eye buton once you are finished.

Note: A preview of your poster will appear to the right of the timeline, click on it at any time to preview what it will look like.

Print your poster

1. With your message open, click the Actions tab.
2. Click Send Now and a PDF file will be emailed to your inbox along with any designated Notification Recipients for this Communicate Journey.
3. Open this file with any PDF reader and print your poster.

Poster size

Posters are 8.5″X11″ and will fit on “letter” sized office paper. If you are having them printed by a third party, be sure you send them the attached PDF file, not the preview image in the email.

Poster templates

To change the poster’s template, go to Poster Preferences in the Preferences section and click the pencil icon under Layout.

• Poster 2: The default template.
• Non-U.S. (no SMS): Similar to the Poster 2 format, this template omits the text keyword.
• Spanish: If your Communicate Journey’s audience is Spanish-speaking or outside of the U.S. Similar to the Poster 2 format.
• Poster 3: There are digital and print versions of this poster template.
• Flyer: This template also has digital and print versions.

Tracking your poster’s performance

Look for the poster icon in the Reach section of the Analytics section to see how many people have entered the CXI platform through your poster(s).

FAQ

How do I create a poster in Tivian Communicate XI?

To create a poster, go to the Campaign section, click Add New, select Poster from the Type options, and click Create. Then, customize the poster’s properties, including date, reminder, destination, message title, and content.

What size are the posters and how do I print them?

Posters are 8.5″x11″ and fit on standard letter-sized office paper. To print, open the poster in the system, click the Actions tab, then Send Now. A PDF file will be emailed to you, which you can then print using any PDF reader.

How can I track the performance of my poster?

You can track your poster’s performance in the Analytics section of CXI. Look for the poster icon in the Reach section to see how many people have entered the CXI platform through your poster(s).